EarnPH Privacy Policy

1Introduction

At EarnPH, protecting your personal information is something we take seriously. This Privacy Policy explains how EarnPH — operating at earnph.best — collects, processes, stores, and protects the data you provide when you create an account, use our services, or interact with our platform.

By registering for an EarnPH account or continuing to use our website and mobile platform, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described here.

EarnPH is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, along with its Implementing Rules and Regulations. Your data privacy rights as a Filipino citizen are important to us, and we follow the National Privacy Commission's (NPC) guidelines to ensure that your information is handled lawfully, fairly, and securely.

This Privacy Policy applies to all EarnPH products and services, including online casino games, sports betting, Tongits, card games, jackpot slots, PBA betting, esports betting, sabong, and the VIP Club loyalty programme.

2Personal Data We Collect

When you interact with EarnPH, we collect various types of personal data depending on how you use our platform. We only collect information that is necessary for delivering our services and meeting our legal obligations.

2.1 Information You Provide Directly

• Full name, date of birth, and gender
• Mobile number and email address
• Home address (province, city/municipality)
• Government-issued ID details for identity verification (KYC)
• Financial information: GCash number, Maya account, bank account details (BDO, BPI, UnionBank), or card details (Visa/Mastercard)
• Selfie or photo for identity verification purposes
• Username and password (stored in encrypted form)

2.2 Data Collected Automatically

• IP address, device type, browser type, and operating system
• Login timestamps and session duration
• Game activity, betting history, and transaction records
• Pages visited and features accessed on EarnPH
• Geolocation data (city or region level, where permitted)
• Cookies and similar tracking technologies (see Section 7)

2.3 Data from Third Parties

In some cases, EarnPH may receive personal data about you from third-party payment providers (such as GCash, Maya, GrabPay, or Coins.ph), identity verification service providers, fraud prevention agencies, or marketing partners — solely for the purpose of account verification, transaction processing, or fraud prevention.

3How EarnPH Uses Your Personal Data

EarnPH uses your personal data only for legitimate purposes related to providing, improving, and securing our platform. Here's a breakdown of how your information is used:

• Account Management: To create, verify, and maintain your EarnPH account, including age verification and KYC compliance.
• Transaction Processing: To process deposits and withdrawals securely through Philippine payment channels including GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and bank transfers.
• Service Delivery: To allow you to access and enjoy all EarnPH games, betting services, promotions, and the VIP Club rewards programme.
• Security and Fraud Prevention: To detect and prevent unauthorised access, fraudulent transactions, collusion, or other suspicious activity on your account.
• Regulatory Compliance: To meet our obligations under Philippine gaming regulations, anti-money laundering laws, and the Data Privacy Act of 2012.
• Customer Support: To respond to your inquiries, complaints, and requests submitted through our support channels.
• Responsible Gaming: To monitor gaming behaviour and offer tools like deposit limits, time-outs, and self-exclusion in line with our Responsible Gaming commitments.
• Marketing and Promotions: To send you relevant offers, promotions, and EarnPH updates — only where you have given your consent. You may opt out at any time.
• Platform Improvement: To analyse usage patterns and improve the EarnPH user experience for Filipino players.

4Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, EarnPH processes your personal data on one or more of the following lawful bases:

• Consent: Where you have given us your explicit consent, such as opting in to receive marketing communications.
• Contractual Necessity: Where processing is required to perform our contract with you, including account registration and payment processing.
• Legal Obligation: Where we are required to process your data to comply with applicable Philippine laws and regulations.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as fraud prevention and platform security, provided these do not override your rights.

5Data Sharing and Third Parties

EarnPH does not sell your personal data to third parties — ever. However, we may share your data with trusted service providers and partners under strict data processing agreements, solely to enable the delivery of our services. This includes:

• Payment Processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card payment networks (Visa/Mastercard) — to process your financial transactions.
• Identity Verification Providers: Third-party KYC service providers to verify your identity and documents as required by Philippine gaming regulations.
• Game Content Providers: Licensed game studios and content providers whose software powers the games available on EarnPH.
• Customer Support Platforms: Tools used to manage and respond to player inquiries and complaints.
• Regulatory and Law Enforcement Authorities: Where required by law, court order, or a regulatory investigation, EarnPH may disclose your data to the appropriate Philippine government agencies.

All third-party service providers are contractually required to process your data only as instructed by EarnPH and to maintain appropriate security measures consistent with Philippine data privacy standards.

6How We Protect Your Data

EarnPH implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and EarnPH servers
• Strong encryption for stored passwords and sensitive financial information
• Two-factor authentication (2FA) options for your EarnPH account login
• Regular security audits and vulnerability assessments of our platform
• Strict internal access controls — only authorised EarnPH staff can access personal data on a need-to-know basis
• Automated monitoring systems to detect unusual login patterns or suspicious transactions

While EarnPH takes every reasonable step to protect your personal data, please be aware that no online platform can guarantee 100% security. You are also responsible for keeping your EarnPH login credentials confidential and for reporting any suspected unauthorised access immediately.

7Cookies and Tracking Technologies

EarnPH uses cookies and similar technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and analyse how our platform is used.

Types of Cookies We Use

• Essential Cookies: Required for the EarnPH platform to function properly — including keeping you logged in and securing your session.
• Performance Cookies: Help us understand how players use EarnPH so we can improve the platform's speed and reliability.
• Functional Cookies: Remember your preferences like language settings and display options.
• Analytics Cookies: Allow us to analyse aggregated, anonymous usage data to improve EarnPH features and content.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the EarnPH platform. By continuing to use EarnPH, you consent to our use of cookies as described in this Privacy Policy.

8Your Data Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by EarnPH:

To exercise any of these rights, contact our Data Privacy Officer at privacy@earnph.best. We will respond to your request within 15 business days in accordance with the DPA's requirements.

9Data Retention

EarnPH retains your personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable Philippine laws and regulations. Specific retention periods are listed in the table in Section 2.

Once your data is no longer required, EarnPH will securely delete or anonymise it in a manner that prevents reconstruction or re-identification. If you close your EarnPH account, we may retain certain records (particularly financial transaction records) for a period required by Philippine anti-money laundering laws.

10Minors and Age Restriction

EarnPH strictly prohibits the use of our platform by anyone under the age of 21. We do not knowingly collect personal data from minors. If we become aware that a minor has created an EarnPH account or submitted personal data, we will immediately suspend that account and delete the associated data.

If you are a parent or guardian and believe that your child has registered on EarnPH without your consent, please contact us immediately at support@earnph.best so we can investigate and take appropriate action.

11Changes to This Privacy Policy

EarnPH may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform features. When we make significant changes, we will notify registered users via email or a prominent notice on the EarnPH homepage.

We encourage you to review this Privacy Policy periodically. Continued use of EarnPH after any update constitutes your acceptance of the revised policy. The "Last Updated" date at the top of this page will always reflect the most recent version.

12Contact Our Data Privacy Officer

If you have any questions, concerns, or requests related to this EarnPH Privacy Policy or how we handle your personal data, you can reach our designated Data Privacy Officer directly:

• Email: privacy@earnph.best
• General Support: support@earnph.best

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe that EarnPH has mishandled your personal data. We take all privacy concerns seriously and aim to resolve any issues quickly and fairly — para sa kapakanan ng bawat miyembro namin.